Shipping
- I offer worldwide shipping.
- I ship through Canada Post and UPS. Delivery typically takes 3-10 business days for orders within Canada, the US, or the UK. For other countries, delivery times may vary and could take longer.
- If you are looking for a rush order contact me and I can give you a custom quote for expedited shipping.
Please Notes: My prints are lovingly made to order and are customized for your purchase so please allow 5-10 business days for production, not including shipping time.
- I offer free shipping on orders above $100 within Canada and the US.
- For orders below $100, and for countries outside Canada, the US, or the UK, shipping costs will be estimated at checkout.
Return & Exchange
I have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, the artwork must be clean, undamaged, and in the same condition that you received it, along with its original packaging. You’ll also need the receipt or proof of purchase.
If the item is received damaged, you are eligible for a return. Please contact me immediately upon receiving the damaged item.
I will notify you once I've received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
As my prints are made on a print-on-demand basis, they are non-returnable unless received damaged.
Certain types of items cannot be returned, like custom products (such as commissions, customized framing, and digital products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, I cannot accept returns on sale items or gift cards.
To start a return, you can contact me here or at parisa@parisafinearts.com.
If your return is accepted, I'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Please note that return shipping costs are the responsibility of the buyer.
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Prints
- Prints are museum-quality inkjet prints made on thick paper that will last a lifetime. The print quality is so high you'd be questioning whether you can feel the textures of my original painting.
- The frames I offer are lightweight with a 1-2 cm (0.4-0.8") thick frame, a shatterproof, transparent plexiglass and a hanging kit.
- Frames are intended for indoor use.
- The frame and print are often times delivered together. The print my need to be mounted by the end-recipient.
- If you are looking for a heavier, custom frame, contact me.
Most likely! Contact me here and let me know what size and frame you are looking for and I can give you quote.
I work with a local printshop to have my paintings professional scanned and photographed. The scans are extremely high quality and allow for prints double or even triple the size of the original paintings.
All prints are sold on a print-on-demand basis. Once you buy a print I put an order in for the scan to be printed and framed at your ordered size.
Printshops can take between 5-10 business days to prepare and frame your print. Please account for this timing when ordering.
Other
I take on a very limited number of commissions every year. Contact me and we can discuss what's possible.
I sure do! Contact me and I'll walk you through it.
Yes! I'd be happy to offer my work in shops throughout Canada and abroad. Please contact me if you’re interested in carrying my prints in your shop!
Yes, I do offer gift cards and no, they do not expire.
I retain all rights to all artwork that I create, including sold and commissioned artwork. I retain the right to reproduce and license images of my work including sold works. Purchasing my work does not in any way give the buyer permission or rights to reproduce or sell my artwork without my written permission. If you are interested in purchasing the rights to any of my artwork, please contact me to discuss your ideas.